Your k899 Privacy Our Top Priority

We collect certain information when you create an account and use the platform. This information falls into two categories — what you provide directly, and what is collected automatically.

K899 collects information through several methods. Each method is described in detail below:

• Provided directly: Information you provide directly during registration, the KYC verification process, or when contacting support.
• Automatic Collection: Data collected automatically through cookies, log files, and tracking technologies while you use the platform.
• Payment gateway: Transaction details processed through payment processors during deposits or withdrawals.
• Third-party verification services: Information may be verified through a licensed KYC service provider to confirm your identity.

K899 never collects information from social media profiles or any other external sources without your consent.

Collected data is used solely for specified purposes. k899 never misuses your information:

• To create and manage your account and ensure its security.
• To process deposits, withdrawals, and other financial transactions.
• To complete age verification and the KYC (Know Your Customer) process.
• To prevent fraud, money laundering, and other illegal activities.
• To provide customer service and support.
• To send relevant promotions and bonus offers (with your consent).
• To improve platform services and develop new features.
• To fulfill legal obligations.

K899 follows the highest industry standards to protect your data. Our security measures are as follows:

• Encryption: TLS 1.3 is used for all data in transit and AES-256 encryption is applied to all stored data.
• Access Control: Only authorized personnel can access specific data. All access is logged.
• Data Center: Our servers are hosted in ISO 27001-certified data centers.
• Regular audits: Third-party security experts regularly audit and test our systems.
• Retention period: Data may be retained for the duration your account is active and for up to 5 years after closure to meet legal requirements.

K899 never sells your data. However, limited information may be shared with trusted partners in certain specific circumstances:

• Payment processor: bKash, Nagad, Rocket — to process transactions. Only the minimum necessary payment information is shared.
• KYC Provider: Licensed institutions for identity verification. Data is shared under confidentiality agreements.
• Game Provider: Only the minimum data required to run the games. No personal identity is disclosed.
• Legal Authorities: In response to a court order or a lawful request from a law enforcement agency.
• Responsible gaming organization: Anonymized gaming behavior data may be shared for responsible gambling and addiction prevention purposes.

Your data is not shared beyond the cases mentioned above. Every partner operates under a strict confidentiality agreement.

K899 uses cookies on its website. Cookies are small data files stored in your browser that help the platform function more effectively.

• Essential cookies: To maintain login sessions and store security tokens. Disabling these may cause the platform to not function properly.
• Functional Cookies: To remember your preferences (such as language and theme) and improve your experience on the platform.
• Analytics cookies: To understand which parts of the platform are used most. All data remains anonymous.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain services.

You have clear rights over your personal data at k899. Submit any of the following requests to our support team and we will act promptly:

• Right to access information: You may request to know what information we hold about you.
• Right to rectification: You may request corrections if any of your information is inaccurate.
• Right to erasure: You can request deletion of your data under certain circumstances.
• Right to restrict processing: You can request that we stop using your data for specific purposes.
• Data portability: You may request a copy of your data in a structured, portable format.
• Right to Opt Out: You can request to stop receiving marketing communications.

K899 is strictly for users aged 18 and above. We do not knowingly collect any data from minors.

• Date of birth is verified at the time of registration.
• Proof of age documentation may be requested in cases where there is doubt.
• Any account found to belong to a minor is immediately suspended and all associated data is deleted.

If you become aware that a minor has created an account on k899, please contact support immediately.

K899 may update this Privacy Policy from time to time. When any significant changes are made, we will notify you in the following ways:

• Notifications will be sent to your registered email or mobile number.
• An update notice will be displayed upon login.
• The "Last Updated" date on this page will be revised accordingly.

Continued use of the platform after any changes will be considered acceptance of the updated privacy policy. If you object to the new policy, please stop using the platform and contact support.

For any questions, complaints, or requests regarding this Privacy Policy, please contact our support team. We are always here to help.

• Request to view or correct information
• Request to delete information
• Privacy Violation Complaints
• Marketing opt-out request